Shipping Policy
FREE SHIPPING*
- Free shipping on all orders over $59
Delivery Methods:
We use the service of Australia Post and local couriers for Australia wide deliveries.
Typical Transit Time:
Standard Shipping- 2 - 8 business days
Express Shipping
- 1- 4 business days
*Longer transit time may apply during seasonal sales period.
Our warehouse is based in Melbourne, VIC. Orders normally take 1-2 working days to be processed and depends on current stock level.
Pixie Nail Art will not be held accountable for any delays in carrier delays, and unforeseen circumstances outside of our control. In case of delay in transit, please contact Australia Post using tracking number provided in the dispatch notice email. In most cases, they will be able to solve the problem. If you’d like us to help with any shipping problem, please contact us on info@pixienailart.com.au, and we will do our utmost to help.
Delivery Options:
You will be asked to choose one of the following service options when you check-out your order:
- Standard Shipping: Normally be a safe-drop if unattended and no signature required unless noted in 'Special Instructions'.
- Express Shipping: Normally be a safe-drop if unattended and no signature required unless noted in 'Special Instructions'.
For business, parcels will be left at Reception.
For residences, normally be left at the front of the property where is out of the weather. Please note we do NOT cover any damage or loss after drop-off.
If you have any special delivery instructions (Preferred Drop spot, Signature on delivery, Pickup from Courier facility). Please write them in ‘Special instructions’.
Note: If you choose not to "Drop off", please make sure somebody will be home to receive the parcel, if nobody is at home, parcel will be take back to Australia Post LPO.